Technology Department Pilot
$2,500 one-time — the entry point to a managed technology department.
For U.S. businesses only (the 50 states and District of Columbia). Non-U.S. buyers and U.S. territories should use the scope-conversation path via Contact instead of this checkout.
What's included
- Technology Department Assessment
- Day-Zero Intelligence Package
- First three workflow map
- One workflow activated
- One Software 5.0 candidate
- Private tenant and repository
- Initial outcome scorecard
- Ownership and exit documentation
“Activated” means the agreed workflow is configured and demonstrated with you — it does not promise continuous operation, unlimited work, or a service-level agreement. The Software 5.0 candidate is a documented candidate; building it is a separate, later engagement unless agreed otherwise.
Timeline
Solace contacts you by 5pm America/New_York the next business day after payment is confirmed, to arrange kickoff. The target is a delivery notice covering all eight inclusions within 30 calendar days after kickoff. You supply access, data, and feedback within 5 calendar days of each written request — a recorded delay on your side pauses our delivery clock.
Cancellation, review, and refund
- Full refund any time before kickoff is recorded.
- After kickoff the Pilot is nonrefundable except for the remedy path below, a separate written agreement, or rights the law does not allow these terms to limit.
- Every delivery notice starts a 5-weekday review window. A timely, specific material mismatch gives Solace 10 weekdays to remedy and send one replacement notice.
- If Solace cannot remedy the mismatch, misses that deadline, or a substantiated material mismatch survives the replacement review, you receive a full refund — the entire captured charge, including tax, without deducting processor fees.
Your data
You own and keep the transferred repository and your customer-specific work. A never-paid reservation has no tenant, repository, or working data. For engagements closed by completion, cancellation, or remedy failure, Solace deletes other Solace-managed working data 30 calendar days after closure.
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