- What is BYOK?
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BYOK stands for Bring Your Own Key. You paste your Anthropic, OpenAI, Together.ai,
or other provider API key into the Solace Browser. The key is stored locally in your vault,
encrypted with AES-256-GCM. It is never sent to our servers. Every LLM call goes from your
machine directly to your provider — we take zero cut. If you do not want to manage a key,
the Starter plan ($8/mo) handles it for you at a 20% markup on actual token cost.
- Do you store my data?
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On the Free and Starter plans, evidence stays local — nothing is sent to our servers
unless you explicitly export it. On Pro, evidence is synced to cloud storage
(encrypted, PZip-compressed at 66:1 ratio) and retained for 90 days. Team retains 1 year.
Enterprise retention is unlimited. You can export or delete your evidence bundle at any time
from the dashboard. We do not train on your data.
- What happens after the Pro trial ends?
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There is no trial period — Pro is $28/month from day one with no lock-in.
If you cancel, you drop back to the Free plan immediately. Your locally stored
evidence and recipes remain on your machine. Cloud evidence synced during Pro
is available for download for 30 days after cancellation, then deleted.
- Can I export my data?
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Yes, always. Every evidence bundle is a self-contained folder:
manifest.json,
actions.json, and an optional SHA-256 hash chain file.
On Free you export manually from ~/.solace/outbox/.
On Pro, the dashboard provides one-click export as PDF + JSON.
On Enterprise, export bundles include a regulatory-format attestation
that satisfies FDA Part 11 Architected requirements.
- What is an evidence receipt?
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Every task Solace runs produces an <strong>evidence receipt</strong>: a tamper-evident record of exactly what was approved, what ran, and what the output was. Each receipt is SHA-256 hashed and chained to the previous one — editing any past record breaks the chain and is detectable. The receipt answers the question <em>what did the AI actually do?</em> — the minimum bar for regulated workflows and FDA Part 11 Architected compliance.
- What counts as a task?
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One task = one recipe execution. Opening Gmail, triaging 50 emails, and archiving 12 is one task. A task can contain hundreds of browser actions but counts as a single execution. Free tier allows 5 tasks/day. Starter and above are unlimited.
- Why is Pro $28/month?
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Cloud twin runs 24/7 on Google Cloud Run, executing scheduled recipes (e.g., daily Gmail triage) even when your laptop is closed. That infrastructure costs real money. Pro also includes 90-day evidence retention, OAuth3 vault sync, and priority support.